Privacy Policy

Last updated: October 4, 2026

Nicco’s Touch Massage Therapy respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how your personal information is collected, used, stored and protected when you use this website, make an appointment, contact me, or receive massage therapy services.

For the purposes of applicable data protection law, including the General Data Protection Regulation (GDPR), the data controller is:

Nicco’s Touch Massage Therapy
Dublin, Ireland
Email: niccoustouchmassagetherapy@gmail.com

1. Personal information I collect

Depending on how you interact with Nicco’s Touch Massage Therapy, I may collect and process the following information:

  • Your name and contact details, such as your phone number and email address.
  • Information you provide when booking or managing an appointment.
  • Information you provide through a consultation form, whether completed electronically or on paper, including information relevant to providing your massage treatment safely and appropriately.
  • Messages and communications you send to me by email, phone, SMS, WhatsApp or social media.
  • Photographs or videos of you, where you have specifically permitted to their creation and use for social media or marketing purposes.
  • Technical information generated when you use this website, such as information collected through cookies and Google Analytics, subject to your cookie consent choices.

2. Health and treatment information

To provide massage treatments safely and appropriately, I may collect information about your health, medical history, injuries, pain, allergies, medications, previous treatments, and any other information you choose to provide that may be relevant to your treatment.

Health information is considered special category personal data under the GDPR and is treated with additional care. I only collect information that is reasonably necessary to assess whether a treatment is appropriate and to personalize your treatment.

Where required, I process this information with your explicit consent , which is obtained through my consultation process. You may withdraw your consent to this processing, although this may mean that I am unable to provide a treatment where the information is necessary to do so safely.

3. How and why I use your personal information

I use personal information only where necessary for the operation of Nicco’s Touch Massage Therapy and for the purposes for which it was collected. This may include:

  • Managing appointments and providing services: to arrange, confirm, reschedule and manage your bookings and to provide the treatments you request.
  • Treatment and client records: to maintain appropriate consultation and treatment records and to help provide safe, personalized and consistent treatments.
  • Communication: to respond to inquiries and communicate with you regarding appointments, treatments or other matters relating to the services you receive.
  • Payments, accounting and legal obligations: to process payments, maintain appropriate business and financial records, and comply with applicable legal, tax and regulatory requirements.
  • Marketing photographs and videos: where you have given specific consent, I may use photographs or videos featuring you for agreed marketing purposes, including my website and social media. You can withdraw this consent for future use by contacting me.
  • Website analytics: where you consent to analytics cookies, information about how visitors use the website may be collected to help me understand and improve the website and my services.

The legal basis used under the GDPR depends on the purpose of the processing and may include performance of a contract, compliance with a legal obligation, legitimate interests, or your consent . Where special-category health information is processed, the additional conditions described in the Health and Treatment Information section above apply.

4. Sharing your information and third-party services

I do not sell your personal information. I may share or allow personal information to be processed by trusted third-party service providers where this is necessary to operate my business, provide my services, manage bookings, communicate with clients, or operate and analyze this website.

These services may include:

  • Treatwell: My online booking system is provided by Treatwell. When you use the embedded Treatwell booking system, information you provide for your booking is processed through Treatwell and is also subject to Treatwell’s own privacy practices.
  • Google Analytics and Google Site Kit: With your consent, this website uses Google Analytics, implemented through Google Site Kit, to collect information about how visitors use the website. Analytics cookies are controlled through the website’s cookie consent system.
  • WhatsApp and email services: If you contact me through WhatsApp or email, your information may be processed by the relevant communication service provider in order to deliver and store those communications.
  • Website and technical service providers: Personal information may also be processed by providers that support the hosting, security, maintenance and operation of this website where necessary.

Some service providers may process information outside the European Economic Area. Where this occurs, appropriate safeguards are required under applicable data protection law.

I may also disclose personal information where required by law or where reasonably necessary to establish, exercise or defend legal claims.

5. How long I keep your information

I keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to provide my services, maintain appropriate business and treatment records, comply with legal and tax obligations, and establish or defend legal claims where necessary.

Different types of information may therefore be kept for different periods.

Client consultation and treatment records are generally retained for at least six years from the date of treatment, in accordance with professional and insurance record-keeping requirements. Records may be retained for longer where necessary to comply with applicable legal, insurance or professional requirements.

Financial and transaction records are retained for the period required under applicable Irish tax and accounting law.

Communications and contact information are kept only for as long as they remain necessary for the relevant business or client relationship.

Where photographs or videos are processed on the basis of your consent, they may be retained and used for the purposes agreed with you until they are no longer required or you withdraw your consent for future use, subject to any material already legally published or other applicable legal requirements.

When personal information is no longer required, it will be securely deleted or disposed of where reasonably possible.

6. Your data protection rights

Under the GDPR and applicable Irish data protection law, you may have the right to:

  • Request access to the personal information I hold about you.
  • Request correction of personal information that is inaccurate or incomplete.
  • Request deletion of your personal information in certain circumstances.
  • Request restriction of the processing of your personal information in certain circumstances.
  • Object to certain types of processing.
  • Request the transfer of certain personal information to you or another organization where the right to data portability applies.
  • Withdraw your consent at any time where processing is based on consent. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

These rights are not absolute and may be subject to legal, regulatory, professional or insurance record-keeping requirements. For example, I may need to retain certain treatment records even after a request for deletion where there is a valid legal or other lawful reason for doing so.

If you wish to exercise any of these rights or have a question about how your personal information is handled, please contact:

niccoustouchmassagetherapy@gmail.com

You also have the right to raise a concern or lodge a complaint with the Data Protection Commission (DPC) , Ireland’s supervisory authority for data protection.

7. Cookies and website analytics

This website uses cookies and similar technologies to help the website function correctly and, where you have given consent, to understand how visitors use the website.

A cookie consent banner is provided when you visit the website. You can choose to accept, deny or manage your cookie preferences. Non-essential cookies that require consent are not stored until the appropriate consent has been provided.

With your consent, this website uses Google Analytics to collect information about website usage, such as visits, pages viewed and interactions with the website. This information helps me understand how the website is being used and improve its performance and content.

The website may also contain embedded content or services from third parties, including Google Maps and the Treatwell online booking system parties . These third-party services may process information or use cookies in accordance with their own privacy and cookie practices. Where consent is required, relevant content or cookies may be blocked until you provide the appropriate consent.

You can change or withdraw your cookie preferences through the cookie consent controls available on this website.

For more detailed information about the cookies and services used on this website, please see the Cookie Policy .

8. Security of your information

I take reasonable steps to protect the personal information I collect and hold against unauthorized access, loss, misuse, alteration or disclosure.

Personal information may be stored electronically through the systems and services I use to operate my business, including booking, communication and email services. Certain consultation and treatment records may also be maintained in paper form.

I take appropriate practical measures to keep these records secure and limit access to personal information to myself and to service providers where access is necessary for them to provide their services.

While reasonable precautions are taken to protect personal information, no electronic transmission or storage system can be guaranteed to be completely secure.

9. Photographs, videos and marketing consent

I may occasionally ask clients for permission to take and use photographs or videos for marketing, educational or promotional purposes, including on my website, social media accounts or other promotional materials.

Photographs or videos in which you are identifiable will only be created and used for these purposes where you have given your consent. Providing this consent is entirely voluntary, and refusing consent will not affect your ability to receive treatments or services.

Where consent has been provided, you may withdraw it at any time by contacting me. Withdrawal will apply to future use of the material. I will take reasonable steps to stop using and, where reasonably possible, remove material under my control following withdrawal.

Please be aware that content already published online may have been shared, copied or stored by other users or third-party platforms and may therefore not always be possible to remove completely.

Specific details about the permitted use of photographs or videos may also be provided when consent is requested.

10. Links and third-party websites

This website may contain links to, or embedded content from, third-party websites and services. These third parties may have their own privacy policies and may collect or process personal information independently.

Nicco’s Touch Massage Therapy is not responsible for the privacy practices of third-party websites or services. I recommend reviewing their privacy information when you use those services or leave this website.

11. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to my services, website, business practices or applicable data protection requirements.

When changes are made, the “Last updated” date at the top of this page will be revised accordingly.

12. Contact

If you have any questions about this Privacy Policy, how your personal information is handled, or if you wish to exercise your data protection rights, please contact:

Nicco’s Touch Massage Therapy
Email: niccoustouchmassagetherapy@gmail.com